For each use case start with the base and then expand it with modules.
We always start with the base of a usecase.
It is the quick base implementation of our AI for your usecase that can be implemented without any deeper integrations or connections into your system needed using a conversational interface custom fitted to your brand and product.
We build your base
Modules are necessary expansion to let our AI technology boost your products and workflows. Each use case has its own modules tailored its specific requirements and goals. The more modules you pick the better we can automate your use case.
You can always pick more modules later or start a new use case additionally.
We integrate the modules into your base
Customer Support
Increase customer satisfaction and lower the workload of your customer support team. A conversational Interface provides superior user experience and respond times over human support agents. Our conversational AI can fully take over first level customer support and solve all knowledge related issues. With our modules you can expand the AI's capabilities to connect to your CRM or ticketing system allowing to fully automate customer support.
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Base
First Level Customer Support
Accurately understand your customers’ needs to offer them the optimal products and experience. Increase overall customer satisfaction.
Integrated Insurance Knowledge
Provide swift and helpful answers to your customers with a tailor-made LLM so that they can better navigate the world of insurances.
Report Generation
For more complex cases our AI automatically generates a chat report describing the case to hand it over to the next level of customer support. Having a structured report helps creating tickets and saves your clients and your team time.
Modules
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Sales
Our Conversational AI can not only help you make your sales process more efficient, but also boost conversion. The LLM advices customers around their insurance needs and different insurance products. It can also gather necessary data and use it, to create tailored offers and comparisons.
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Base
Autonomous Needs Assessment
Accurately understand your customers’ needs to offer them the optimal products and experience. Increase overall customer satisfaction.
Integrated Insurance Knowledge
Provide swift and helpful answers to your customers with a tailor-made LLM so that they can better navigate the world of insurances.
Automated Offer generation
Using advanced AI, generate
tailored insurance offer proposals instantly to bring the best possible experience to your customers.
Modules
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Operations
Imagine an employee who knows all your policies, processes and documents and can provide them 24/7 to her colleagues. That's our Conversational AI. Save your employees time and hassle and provide them with all the accurate information and documents they need in order to focus on other important aspects of their job.
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Base
Integrated Internal Knowledge
Our AI chat interface saves your employees time and peace of mind by answering any question and providing information regarding all your internal processes and products.
Smart File Access
No more folder structures and filenames – our AI chat interface finds you everything you need based on its content and not just on its name or location.
Modules
Get In Touch
This is how different modules come together to create optimized workflows and experiences powered by AI
claims management
Offer an exceptional user experience to customers with our LLM that provides swift, accurate and helpful answers.
With the following modules, automize claims management and validation by collecting data and evidence from conversations with customers. Additionally, our LLM will create customer support tickets, facilitating your team’s organization. Finally, it allows users to communicate via text and audio messages for better accessibility and usability.
My kitchen stove is broken. Is it covered by my insurance?
I'm sorry to hear about that!
I checked, and it is covered by your household contents insurance.
May I ask for a description of the incident: When did this happen? How? Could you please send a picture of the damages?
1:04
Thank you for the information.
I've created a ticket for your claim and our team will be in touch shortly. If you have any additional information or questions, feel free to share.
Hi, I'm looking for insurance for my new car.
Great choice! Can you please provide me with some details about your car, such as the make, model, and year of manufacture?
2023 Honda Civic, it’s quite new.
Based on the information you've given me, I recommend our comprehensive car insurance plan. It covers not only accidents but also theft, natural disasters, and other unforeseen events. Plus, we offer a special discount for new car owners like you. Would you like to know more about the coverage and the pricing?
I want to know the pricing please.
On average, our customers pay around €88 per month. But remember, this is just an estimate. We can provide a more accurate quote if you're interested.
first-level sales advice & data recommendation
Increase your conversion rate and optimize your workforce by accurately assessing your customers’ needs, collecting their personal data to provide customized recommendations, and fostering sales.
With the following modules, our model processes internal data to create a concise comparison between all the suitable insurance options, and makes smart suggestions on the additional coverage that fit to the customers’ profiles. Lastly, our live pricing API calculates the quotes based on the provided customer data.
Data Collection & Processing
automated document generator
Maximize your employees' efficiency and productivity with our comprehensive conversational interface. Our internal chat platform empowers employees to swiftly locate the information they need and effortlessly generate and organize documents based on their requests.
Equipped with diverse modules, our platform enables your team to communicate with our LLM seamlessly through text and audio messages, enhancing accessibility and usability.
modules used:
Voice Interface
Customer Database
Document Creation / Filling
Where can I find Assurancio's liability claim form?
The Assurancio liability claim form is used to submit a claim for liability damages with Assurancio. You can access the form here.
Assurancio | Liability claim f...
16.5MB
Could you fill the form with Markus Zimmer’s personal data?
Sure! Here’s the updated liability claim form with Markus Zimmer’s information. However, we still need the following information:
How did the damage occur?
When did it occur?
He broke his friend’s laptop on the 17th of September 2023.
Thank you! I’ve updated the claim. Please find it below.
Assurancio | Updated liability c…
18MB