Meet muffintech

From the industry, for the industry - muffintech started as a fully digital, chat-based insurance broker. In doing so, we encountered all the challenges that our current customers deal with on a daily basis - meeting the needs of demanding customers with limited staff, ensuring quality, efficiency, cost-saving, and yet individualized service is no easy task.

The absolute game-changer for us was a conversational AI that we developed ourselves, trained specifically on insurance particulars, which enabled quantum leaps in productivity for us. Our customers now benefit from this - today, we no longer operate as brokers but focus on the technology and continuously develop this AI further so that they too can overcome these challenges.


From the industry, for the industry - muffintech started as a fully digital, chat-based insurance broker. In doing so, we encountered all the challenges that our current customers deal with on a daily basis - meeting the needs of demanding customers with limited staff, ensuring quality, efficiency, cost-saving, and yet individualized service is no easy task.

The absolute game-changer for us was a conversational AI that we developed ourselves, trained specifically on insurance particulars, which enabled quantum leaps in productivity for us. Our customers now benefit from this - today, we no longer operate as brokers but focus on the technology and continuously develop this AI further so that they too can overcome these challenges.

muffintech Milestones

muffintech Milestones

muffintech Milestones

The development of our company

Founders

Founders

Founders

The masterminds

muffintech Advisors

muffintech Advisors

muffintech Advisors

Herbert Nißel

Herbert has been active in the insurance industry for over 40 years. Among other achievements, he established Impuls AG, one of the largest brokers for private health insurance, which was acquired by Hanse Merkur.

"AI is not just an opportunity for insurance companies but also enables financial service distributors to offer comprehensive customer service as a crucial competitive advantage in the future. The founders of muffintech have embodied this vision from day one."

Prof. Roland Fassauer

Roland is a pioneering web entrepreneur who founded companies including Intershop, Aifinyo, and HeyLara. As an angel investor, he is involved in over 50 startups.

"As an angel investor and advisor for muffintech, I am fascinated by the blend of profound AI expertise and a clear understanding of the complex requirements of the insurance industry, which the team embodies convincingly. I am proud to be able to contribute to this development."

Daniel Feyler

Daniel leads two technology companies focused on insurance, ePrimus and InsurSaaS. He is also a regular contributor at events for executives in the insurance industry.

"In my role as an angel investor and advisor for muffintech, I have found the team's comprehensive expertise in artificial intelligence and understanding of the challenges in the insurance industry impressive. It's enjoyable to support the team on their journey."

Investors

Why we work

muffintech is on a mission to transform the insurance industry

Industry Data

We currently have over 30k conversations with users to train our LLM.

Experience

Over 10 years of specialized experience in the insurance sector.

Broad Network

Extensive connections within the insurance industry.

Continuous Model Improvement

Constant training using data from each new client, leading to ongoing model enhancement.