muffintech | AI Software for the insurance industry

Use cases

muffinGPT

Safety

About Us

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Increase sales through higher conversion rates
Increase Sales
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Umsatzsteigerung durch höhere Konversionsraten
Improve customer relationship and satisfaction
Customer Satisfaction
Our aim is to facilitate insurance workflows, boosting efficiency, reducing employee workload and ensuring rapid problem resolution for higher customer satisfaction.
Umsatzsteigerung durch höhere Konversionsraten
Make your employees happier and more efficient
Employee Satisfaction
Created through the experience and dedication of our industry professionals, our AI is pre-trained on over 30,000 insurance conversations and has also successfully passed the 34D exam, ensuring a high level of performance.

Conversational AI for the Insurance Industry

Conversational AI for the insurance industry

Unleash the full potential of your team and provide top-notch customer service with muffintech.

Request Demo

Increase sales through higher conversion rates

Increase Sales

The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.

Umsatzsteigerung durch höhere Konversionsraten

Improve customer relationship and satisfaction

Customer Satisfaction

Our aim is to facilitate insurance workflows, boosting efficiency, reducing employee workload and ensuring rapid problem resolution for higher customer satisfaction.

Umsatzsteigerung durch höhere Konversionsraten

Make your employees happier and more efficient

Employee Satisfaction

Created through the experience and dedication of our industry professionals, our AI is pre-trained on over 30,000 insurance conversations and has also successfully passed the 34D exam, ensuring a high level of performance.

Now available

muffinGPT

Conversational AI for insurance brokers.

muffinGPT supports you with in-depth and extensive insurance knowledge in your daily work to increase your closures and improve your customer relationships.

Learn more

Data Protection

Security First

At muffintech, privacy is a top priority. We are committed to protecting your data with the highest standards of security and confidentiality.

This is exactly why our technology is designed to process and generate responses without directly transferring your sensitive or internal data to a third party. In this way we ensure that your information remains protected at all times, giving you peace of mind and confidence in our solutions.

Learn more

Data Protection

Security First

At muffintech, privacy is a top priority. We are committed to protecting your data with the highest standards of security and confidentiality.

This is exactly why our technology is designed to process and generate responses without directly transferring your sensitive or internal data to a third party. In this way we ensure that your information remains protected at all times, giving you peace of mind and confidence in our solutions.

Learn more

Use cases

Sales Enablement

Our AI-powered assistant enhances sales support by delivering efficient, 24/7 assistance to both internal teams and brokers.

For sales support teams, this means quicker responses to broker questions, saving time and reducing their workload. Brokers gain the freedom to focus on their clients without needing to work outside business hours.

the AI bot provides product details, answers questions on exclusions and special terms, and offers support anytime it’s needed. This AI assistant not only boosts sales efficiency but also lightens the load on support teams.

Direct sales

Our AI bot is reshaping how insurers and brokers engage with potential customers, driving both lead generation and direct sales with a human-like touch.

For lead generation, instead of sending potential clients from ads to standard landing pages, they connect with our bot, which can answer questions, ask follow-ups, and qualify leads based on genuine interest. Once pre-qualified, clients can schedule appointments, providing brokers with detailed insights to prepare perfectly for the meeting.

In direct sales, customers chat with the bot to get clear explanations and personalized offers, making it easier to understand and complete the purchase—an ideal solution for younger clients who prefer chat over traditional forms.

After Sales

Our AI bot makes after-sales service seamless, boosting cross-selling opportunities and handling common customer support needs.

For cross-selling, customers receive personalized offers via digital or postal outreach, directing them to the bot via a link or QR code. From there, they can learn about new products and easily book appointments with brokers for personalized consultations.

In customer support, the bot can answer common contract questions, handle claims, and process address updates – streamlining service and reducing ticket volume.

Technology

Efficiency and Innovation

at the highest level

Our AI was developed by industry experts with deep insurance industry knowledge. Its goal is to provide the market with a tool that truly meets its needs.

This tool that incorporates industry-specific expertise is much more than just a chatbot. Our AI is a pre-trained assistant designed for speed and efficiency. From knowledge management to customer service, Aion quickly solves common problems, allowing you to reduce your team's workload, boost customer satisfaction and improve conversion rates.

Technology

Efficiency and Innovation
at the highest level

Reference

Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Board member at SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Board member at SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Board member at SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Board member at SDV AG
sdv.ag

Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
Thanks to the expertise of the team in the fields of AI and insurance, we develop tailored solutions that offer real added value to our company. muffintech places the same high value on quality and customer satisfaction as SDV AG. This provides us with the perfect foundation for successful collaboration. Smooth communication is the icing on the cake.
Armin Christofori
Executive Board of SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
Thanks to the expertise of the team in the fields of AI and insurance, we develop tailored solutions that offer real added value to our company. muffintech places the same high value on quality and customer satisfaction as SDV AG. This provides us with the perfect foundation for successful collaboration. Smooth communication is the icing on the cake.
Armin Christofori
Executive Board of SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
Thanks to the expertise of the team in the fields of AI and insurance, we develop tailored solutions that offer real added value to our company. muffintech places the same high value on quality and customer satisfaction as SDV AG. This provides us with the perfect foundation for successful collaboration. Smooth communication is the icing on the cake.
Armin Christofori
Executive Board of SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
Thanks to the expertise of the team in the fields of AI and insurance, we develop tailored solutions that offer real added value to our company. muffintech places the same high value on quality and customer satisfaction as SDV AG. This provides us with the perfect foundation for successful collaboration. Smooth communication is the icing on the cake.
Armin Christofori
Executive Board of SDV AG
sdv.ag

Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Executive Board of SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Executive Board of SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Executive Board of SDV AG
sdv.ag
Wherever we encounter a bottleneck or a process that takes too long, we want to deploy muffintech. We define the problem and then, in close collaboration with muffintech, build a solution that truly adds value and scales across our entire value chain. The team is just as hands-on and quick in implementation as we strive for in our own company.
What ultimately convinced me were the people. As cliché as it may sound, it's all the more important. I immediately clicked with the founders, and they truly know what they're doing.
Bastian Kunkel
CEO of Versicherung mit Kopf
versicherungenmitkopf.de
The technology provided by muffintech is intended to support us in optimizing our processes, saving time, and thereby allowing us to dedicate more time to the customer and crafting the perfect insurance solution, particularly in the back-office and advisor support functions, such as handling risk inquiries and providing automated responses to general insurance questions.
Two key factors convinced me of muffintech: Firstly, the superior performance of their AI compared to other providers, and secondly, the team's deep understanding of the insurance industry and its specific requirements, challenges, and processes. Lastly, one can truly sense the team's spirit and dedication to making the insurance industry better every day.
Hava Misimi
CEO of Femance Finanzen
femance-finanzen.de/
By deploying muffintech's technologies, our long-term goal is to relieve our highly qualified staff and create more freedom. We see the greatest leverage currently at SDV AG and our subsidiary, Manufaktur Augsburg, where repetitive tasks and inquiries can be handled using artificial intelligence in the future.
The modular structure of our AI offers a standardized but highly customizable system. This gives us the flexibility to adapt to your company's individual needs.
Armin Christofori
Executive Board of SDV AG
sdv.ag